Shipping policy

Processing Time: Orders are typically processed and shipped within 1-5 business days of purchase. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination. We offer standard and expedited shipping options for domestic and international orders.

International Shipping: We ship internationally to select countries. International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. The recipient of the shipment is responsible for any additional charges incurred.

Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on our website or the carrier's website.

Lost or Damaged Packages: We are not responsible for lost or damaged packages during transit. However, if your package is lost or damaged, please contact us within [number of days] of the expected delivery date, and we will assist you in filing a claim with the carrier.

Shipping Restrictions: We do not ship to P.O. boxes or APO/FPO addresses. Additionally, we reserve the right to refuse shipping to any address that we deem suspicious or fraudulent.

Holiday Shipping: During peak holiday seasons, processing and shipping times may be longer than usual. Please place your orders in advance to ensure timely delivery.

Contact Us: If you have any questions or concerns regarding our shipping policy, please contact us at (emporiumprime.ca@gmail.com)